Tier 02 Course

Emotional Journeys to Deepen User Connections

Off-site or In-House

Enhance user experiences by understanding and designing emotional journeys. This course focuses on the importance of emotional design in creating meaningful user experiences. Learn to map emotional journeys, and design interactions that resonate deeply with users.

1 Day or 2 Days
In-House or Off-Site *
From
4000
excl. 25% VAT
* We offer Off-Sites throughout Europe
Terms & Conditions

Skills you’ll learn in this online course

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03

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05

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Course Description

Emotional design is crucial for creating products that users love. In this course, you will: Understand the principles of emotional design and its impact on user experiences.
Learn to map user emotional journeys throughout their interaction with a product.
Identify key emotional touchpoints to enhance user satisfaction.
Design interactions based on user intention using the jobs to be done framework
Utilize storytelling techniques to create compelling user narratives.
Measure and analyze emotional responses to improve design outcomes. By completing this course, you will be able to create emotionally engaging products that foster strong user connections.

Emotional Journeys to Deepen User Connections

Course structure

Find out more about the content of the individual modules below.

Tier 02 Course

Our Tier System

Our courses are divided into three different levels that will teach you different skills and knowledge and take different amounts of time. 

Emotional Journeys to Deepen User Connections

 is an online course that concludes with an  

Tier 02 Course

 certificate.

Tier 01

Shorter courses that give you individual skills

Tier 01

Ideal for everyone who is relatively new to user experience design. No previous experience required.

Tier 02

For junior and senior UX Designers, researchers and writers. These courses are suitable for most UX professionals.

Tier 02

Shorter or mid-sized courses that combine several skills in a broader perspective

Tier 03

Longer courses that give you a compre­hensive expertise within a certain field

Tier 03

Advanced trainings for leaders or senior UX professionals with substantial experience.

Emotional Journeys to Deepen User Connections

By signing up for this course you accept our Terms & Conditions. You have 14 days right of withdrawal. First payment due two weeks before course starts. You will receive detailed information two weeks before the course starts.

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